Safe, Decent, and Equitable Work
- The Company’s sourcing is aligned with Thai Union Group’s commitment that 100% of wild-caught seafood will be responsibly produced by 2030*
- We provide a safe, decent, and equitable workplace for all employees.
In line with Thai Union’s SeaChange® 2030 Sustainability Strategy, i-Tail aims to provide our workers with safe, decent, and equitable work across our own production sites in the provinces of Samut Sakhon and Songkhla, Thailand. This involves making positive changes in employment practices, such as responsible recruitment, access to worker voice mechanisms, equal opportunity practices, occupational health and safety, and supply chain traceability.
The Company also regularly organizes activities that promote employee safety and occupational health, including fire evacuation drills and occupational health, safety, and work environment training, to help foster a safe and supportive workplace for all employees.
*All species in Priority Group 1, representing over 90% of TU's total wild-capture volume. We will continue to drive continuous improvement for other species towards and beyond 2030.
Adoption of the “Employer Pays Principle” for recruitment of Thai and migrant workers
Migration and recruitment of migrant workers pose some risks, as workers are more exposed and prone to human trafficking, forced labor, or debt bondage issues.
Since i-Tail’s workforce in Thailand is primarily composed of workers from Thailand and Myanmar, i-Tail is determined to reduce possible abuse and extortion by agents and brokers in the recruitment of migrant workers.
In 2022, we began to adopt the “Employer Pays Principle (EPP)” for the recruitment of Thai and migrant workers starting from January 1, 2022. Under the EPP, i-Tail bears all recruitment-related fees and costs for all workers. This is applicable to all new recruitment activities initiated by i-Tail after the implementation date. This helps to further minimize risk of debt bondage and forced labor issues.

Reducing accidents and injuries in our workplaces
In 2025, the Company continued to place employee health and safety at the core of its long-term operations. This section outlines key occupational health and safety performance, aligned with the Company’s 2030 strategy and evolving operational risks. Despite an increase in total working hours driven by business growth and operational expansion, the Lost Time Injury Frequency Rate (LTIFR) at the Samut Sakhon and Songkhla factories remained at the improved level achieved in the previous year, representing a 40% reduction compared to historical performance and a 20% reduction from the 2021 baseline.
This reflects the effectiveness of the Company’s safety management systems, employee training, and strengthened engineering and administrative controls.The overall number of lost time injury cases continues to show a downward trend, supporting progress toward the occupational health and safety targets set under the 2030 strategy.
During the reporting period, the Company experienced a serious incident involving an industrial powered vehicle. The incident underscored. This incident underscores the critical importance of maintaining consistently high safety standards across all operations.Following the incident, the Company conducted a comprehensive investigation and review of operational procedures and safety controls. Immediate corrective and preventive actions were implemented, including reinforcing adherence to standard operating procedures and strengthening controls related to material handling equipment, situational awareness, and coordination during shared tasks.
The Company remains committed to learning from incidents, continuously strengthening its safety management system, and preventing recurrence, while fostering a proactive and accountable safety culture across all operations.
LTIFR by Year